Complaints and Feedback

A calm, school-oriented place for academic and transport complaints, reviewed by the administration.

We are here to help

If you have an academic concern or a transport issue, you can send it here in a few simple steps.

Already submitted a complaint?

Check its status using your tracking reference and the student’s school ID.

Track an earlier complaint

All fields are required to submit a complaint.

Complaint form

Fill in the fields below and send the complaint directly to the administration.

Complaint type

Academic Complaint Academic Complaint Academic or classroom-related feedback about the student or the learning experience. Transport Complaint Transport Complaint Issues related to school transport, the bus, or the ride experience.

Student name

Student School ID The Student School ID is printed on the student's ID card. Enter it as printed, for example 333/2 or 2222/2. Digits alone or separated by / or - are accepted, up to 15 characters.

Applicant / guardian name

Phone number

Grade / class

Section / classroom

Bus number

Complaint description

The bus number appears only for transport complaints.